Getting started

Sign in on a new device

Your chats are kept with your account, so they appear on every device you sign in on.

Sign in

  1. Install KyaChat from Download, or open KyaChat Web.
  2. Enter your email address and continue.
  3. Enter your password and choose Sign in.

Your chat list, groups, channels, folders and Saved Messages load at once. In the apps, recent chats are also kept on the device so they open even without a connection.

Check where you are signed in

Open Settings > Devices on any device. The new one is in the list with its name, app version and when it was last active. More about devices.

If you cannot sign in

  • Forgot your password? Choose Forgot password? on the password step. Reset your password.
  • After five wrong passwords, signing in to that account is paused for 15 minutes. Wait and try again.
The devices list with this phone and other signed-in devices
The devices list with this phone and other signed-in devices

Updated 29 October 2026

Still need help?

Email us and tell us which device you use.

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